In the U.S., freight claims are a significant issue, with more than $1 billion worth of goods damaged or lost in transit annually, and approximately 0.5% to 1% of all freight shipments result in a claim. Despite this, many claims are denied due to improper documentation or missed deadlines, with industry data suggesting that as much as 50-60% of claims are rejected for these reasons. Even legitimate claims can be denied if the necessary paperwork isn’t completed, or deadlines aren’t met.
Accurate documentation, strict adherence to deadlines and the power of automated technology are critical for ensuring freight claims are managed successfully. Without automation, the risk of costly errors and denials skyrockets, making it essential to implement software solutions that streamline claims and protect your business from avoidable losses.
