Category: freight technology solution

Opportunities for Freight Technology in Any Economy: Embracing AI

Posted on | by Banyan Technology
A freight truck driving through a city landscape with a shipment

If the first five months of 2023 showed the freight industry anything, it was that freight technology companies without a strong foothold in their niche will be facing some tough decisions for the second half of 2023. Some industry tech companies have turned to a reduction of their workforce, while others have sunset their tech solutions altogether. According to FreightWaves, falling truckload costs and decreased demand for goods are some of the reasons behind these companies having to make some tough decisions as 2023 turns the corner towards the end of the year.

Prepare for Plan B with Tools that Enhance Visibility

Posted on | by Banyan Technology
Concept of digital OTR shipping data and business intelligence

Freight visibility is more than knowing where a package is in its journey to its final destination. Freight visibility is most valuable when you use it to make better business decisions and predict and prepare for possible disruptions. Leveraging historical shipping data that can be analyzed to drive and support those decisions is critical when justifying changes to operational processes and responding to supply and demand.

Leveraging Technology to Help Manage the Impact of Major Storms on the Supply Chain

Posted on | by Banyan Technology
An OTR freight truck driving during storm conditions

Experts are predicting severe disruptions to supply chains from flooding, power outages and high-wind damage in the aftermath of Hurricane Ian that could significantly impact over-the-road (OTR) freight. They estimate it will take at least nine weeks for shipping to recover based on the amount of damage to both buildings and inventory sustained by Shippers in the affected area.

5 Predictions For This Year’s Peak Season Shipping Crunch

Posted on | by Banyan Technology
An aerial view of a busy shipping port loaded with OTR freight trucks

As peak shipping season 2022 gets well under way, a recent survey conducted by Supply Chain Dive has identified five predictions that Shippers and 3PLs need to understand before implementing solutions to manage the heightened over-the-road (OTR) shipping season. In this blog, we analyze those insights below and offer solutions and best practices for managing any shipping environment.

Great Customer Service is a Game Changer in Today’s Shipping Environment

Posted on | by Banyan Technology
Customer service representatives assisting shipping and third-party logistics clients

Expectations for fast, flexible, and reliable shipments are higher than ever and will continue to grow over the next few years. To satisfy growing demand and help streamline the movement of freight, Shippers and 3PLs have turned to technology to provide better visibility and management of their over-the-road (OTR) shipments.

Advantages of a Multi-Mode Technology Solution During Any Shipping Season

Posted on | by Banyan Technology
A freight and box truck driving together on a highway

As inflation hits industries across the country, the supply chain continues to see rising costs impact shipping due to current economic conditions. Fuel prices remain elevated and carrier rates continue to rise. According to CNBC, the supply chain is improving and past the worst, but rates will remain well above pre-pandemic levels for the rest of 2022.

Heading into what is typically known as “peak” shipping season, 3PLs and Shippers are seeking ways to counter the rising carrier rates and fuel surcharges. They are finding the best way to do so is to implement or switch to an innovative technology solution that allows them to rate and execute shipments from a single screen.

Adjusting to the New Norm: Top 5 Ways to Manage Any Shipping Scenario

Posted on | by Banyan Technology
An OTR freight truck and local carrier van driving on opposite sides of a highway

“If there’s one thing that’s certain in business, it’s uncertainty.” That saying can be applied to the supply chain, especially over the past few years with the unpredictability and disruptions on a global level. As things continue to change and evolve into “peak” shipping season in the U.S., Shippers and 3PLs who manage over-the-road (OTR) shipping continue to struggle to manage the disruptions which have become the new “norm”.

Personalized Service and Support Helps Drive Better Business Decisions

Posted on | by Banyan Technology
OTR shipping clients conducting a meeting with a technology partner

Businesses rely heavily on technology to automate operations, especially in an industry as dynamic as over-the-road (OTR) shipping where system needs, rates and carrier availability change daily. Often that automation carries over into customer service processes, which is helpful for simple FAQs or other questions that can be easily answered online through a chatbot. However, for more complex issues or questions, Shippers and 3PLs need a reliable partner that provides individualized service to cater to their unique needs.

Top 4 Reasons Technology is Necessary for Effective Expedited Shipping

Posted on | by Banyan Technology
Delivery truck cruising on highway

PwC's Global Consumer Insights Survey shows that expectations for fast, flexible, and reliable shipments are higher than ever and will continue to grow over the next few years. To satisfy growing customer demand and help streamline the movement of freight, Shippers and 3PLs have turned to expedited options for their over-the-road (OTR) shipments.

Understanding the Value of a Single Digital Platform for All Your OTR Shipping Modes

Posted on | by Banyan Technology
Multi-mode freight trucks parked at facility

Find value in your supply chain and augment efficiency without dramatically increasing costs. Multi-mode technology solutions for over-the-road (OTR) shipping provided by a partner with integrated capabilities helps deliver a better understanding of multi-mode logistics, how they work, and the ability to evaluate which shipping methods work best.