Labor shortages, the rise of eCommerce, and the Amazon Effect have forced a new reality onto the logistics industry reconfiguring what traditional transportation management systems (TMS) look like. As a result of this digital push, many 3PLs have prioritized the need for agile and efficient freight management operations.
When you think of freight visibility, what does that mean to you? Is it just about knowing where your freight is or when it will arrive at its final destination? Is it knowing that it was put on the truck and is on its way or is it knowing in real-time where that freight is throughout its entire journey from order placement through delivery? Or is it all of those things and more? The term freight visibility is changing as the industry adapts to the new reality – one that is driven by ecommerce and the Amazon Effect. But no matter what it means to your company, visibility is necessary for properly managing freight, labor, costs and customer service.
