Strategic Partnership with CloneOps.ai Accelerates Shift
from Connected Freight to Intelligent Ecosystem
CLEVELAND, OH (October 23, 2025) – Banyan Technology, the leading provider of intelligent over-the-road (OTR) shipping software, announced the next phase in its platform evolution through a new partnership with CloneOps.ai, a pioneer in AI-driven logistics innovation. The collaboration extends Banyan’s LIVE Connect® platform with adaptive AI capabilities that move beyond automation — enabling clients to anticipate outcomes, act faster and make smarter freight decisions across every shipment.
This marks a pivotal step in Banyan’s long-term vision to transform the industry’s most connected freight platform into the most intelligent one. By embedding AI throughout the freight lifecycle, Banyan is positioning its clients to gain a lasting competitive edge through real-time insights, predictive visibility and automated execution that continually learns from every transaction.
“AI doesn’t need to be complicated to be valuable,” said Brian Smith, CEO of Banyan Technology. “Our partnership with CloneOps.ai brings real-life, practical AI-based solutions into our platform to help clients make faster, more intelligent shipping decisions. This is about leveraging AI-driven resources that deliver immediate returns — and laying the foundation for smarter, data-driven supply chains.”
These advancements introduce AI agents that can manage common customer and carrier interactions through natural voice and chat. From answering shipment status inquiries to confirming delivery details, the technology handles straightforward communications quickly and consistently, allowing human teams to dedicate more time to complex or high-value requests. The system is designed to respond in a natural, human-like way and can adapt across channels including phone and email.
Beyond conversational tools, the AI capabilities set the stage for broader applications across the freight lifecycle. Predictive intelligence helps users anticipate rate and service outcomes, while proactive insights guide carrier selection and scheduling choices. Automated workflows, such as invoicing or freight bill management, further streamline back-office processes that traditionally add time and expense.
“AI is no longer just about efficiency gains; it is becoming a strategic advantage,” said David Bell, Founder and CEO of CloneOps.ai. “By combining Banyan’s extensive carrier connectivity with CloneOps.ai’s predictive intelligence, we are equipping businesses to make better decisions today while positioning them to stay ahead of tomorrow’s freight challenges.”
For more information about Banyan Technology, visit www.banyantechnology.com.
About Banyan Technology
Banyan Technology is the leading provider of intelligent over-the-road (OTR) shipping software, delivering end-to-end freight management solutions. Our patented LIVE Connect® platform serves as our clients’ primary transportation management system (TMS) or API-driven data connectivity that supports their existing systems. Our solution provides a comprehensive suite of AI and BI tools that help automate manual shipping processes and identify cost-saving opportunities through multi-mode rate comparison. Banyan has been recognized as a Top 100 Freight Tech provider by FreightWaves, an Inbound Logistics’ Top 100 Technology Provider, a consistent High Performer on the G2 TMS grid and a Top Workplace by the Cleveland Plain Dealer. To learn more, visit www.banyantechnology.com or connect with us on LinkedIn, Facebook, and X.
About CloneOps.ai
CloneOps.ai is a conversational AI platform built to run business communications across phone, email, and text. CloneOps.ai agents manage inbound and outbound conversations, qualify leads, automate operational workflows, and integrate directly with the systems teams already use. With real-time insights and full customization, CloneOps.ai helps businesses scale efficiently.