New AI-Powered Tool Identifies Potential Delivery Failures Before They Occur
CLEVELAND, OH (September 28, 2026) – Banyan Technology, the industry’s most connected over-the-road (OTR) freight management platform, is expanding its predictive freight intelligence with the launch of Deliveries at Risk, a new AI-powered tool designed to identify shipments likely to miss expected delivery timing before a service failure occurs.
The new capability evaluates incoming shipment tracking updates using current location, destination information, expected delivery timing and destination dock close time to predict the likelihood of an on-time arrival. Shipments that fall below the established confidence threshold are automatically identified as “At Risk”, helping transportation teams focus on potential exceptions before they become late deliveries.
“Predictive intelligence gives transportation teams the ability to move beyond simply seeing what has already happened and start anticipating what may happen next,” said Brian Smith, CEO of Banyan Technology. “That creates an opportunity to identify risk earlier, prioritize action and make more informed decisions before an issue impacts the customer.”
By automatically evaluating new tracking information, Deliveries at Risk helps reduce the need for transportation teams to manually monitor every shipment. Instead, teams can focus on freight most likely to require intervention and use AI-assisted workflows to help determine and execute the appropriate next steps, from Carrier follow-up and customer communication to delivery planning and service recovery.
“Transportation teams have more data available to them than ever, but the real value comes from turning that data into better, more proactive decisions,” said Smith. “Our focus is on building intelligence into freight management so clients can identify opportunities faster, reduce manual work and take action with greater confidence.”
Deliveries at Risk is the latest addition to Banyan’s broader freight intelligence strategy, which brings together AI, automation and transportation data to help Shippers and 3PLs better understand freight spend, performance and operational risk.
Across that growing offering, Banyan is applying intelligence to areas including analysis, benchmarking, procurement, audit and workflow automation, helping transportation teams uncover opportunities, reduce manual effort and make more informed decisions across their operation.
For more information about Banyan Technology, visit www.banyantechnology.com.
About Banyan Technology
Banyan Technology is the leading provider of intelligent over-the-road (OTR) shipping software, delivering end-to-end freight management solutions. Our patented LIVE Connect® platform serves as our clients’ primary transportation management system (TMS) or API-driven data connectivity that supports their existing systems. Our solution provides a comprehensive suite of AI and BI tools that help automate manual shipping processes and identify cost-saving opportunities through multi-mode rate comparison. Banyan has been recognized as a Top 100 Freight Tech provider by FreightWaves, an Inbound Logistics’ Top 100 Technology Provider, a consistent High Performer on the G2 TMS grid and a Top Workplace by the Cleveland Plain Dealer. To learn more, visit www.banyantechnology.com(opens in new tab) or connect with us on LinkedIn(opens in new tab), Facebook(opens in new tab), and X(opens in new tab).