- Open FAQ
- What is shipping software?
Shipping software is a type of digital tool designed to streamline and automate various aspects of the shipping process for businesses. It helps manage and optimize the shipment of goods from one location to another, whether it’s for e-commerce, retail, or logistics companies. The software typically integrates with e-commerce platforms, warehouses, carriers, and other related systems to facilitate smooth order fulfillment, label printing, shipment tracking, and customer communication.
Key Features of Shipping Software:
- Carrier Integration: Connects with multiple shipping carriers to compare rates, generate shipping labels, and schedule pickups.
- Order Management: Allows businesses to manage orders from various sales channels (e.g., websites, marketplaces) and create shipments from one centralized platform.
- Shipping Label Printing: Automatically generates and prints labels with correct shipping addresses and tracking details.
- Rate Comparison: Provides the ability to compare shipping costs across multiple carriers to find the most cost-effective or fastest option.
- Tracking and Notifications: Tracks shipments in real time and sends automated shipping updates to customers.
- Automation and Rules: Allows businesses to set rules (e.g., free shipping thresholds or preferred carriers) to streamline the decision-making process.
- Inventory and Warehouse Management Integration: Some shipping software integrates with inventory systems to ensure stock levels are accurate and ready for shipping.
- International Shipping Support: Handles customs documentation, tariffs, and other regulatory requirements for international shipments.
- Reporting and Analytics: Offers insights into shipping costs, delivery times, and other key metrics to help optimize the process.
Benefits
- Efficiency and Time-Saving: Automates tasks like label creation, rate shopping, and tracking, reducing manual work.
- Cost Savings: Helps businesses find the cheapest or most efficient shipping options.
- Improved Customer Satisfaction: Real-time tracking and notifications enhance transparency and customer experience.
- Scalability: As businesses grow, shipping software allows for handling larger order volumes without sacrificing efficiency.
- What is a shipping system?
A shipping system is a comprehensive solution or platform used by businesses to manage and optimize the entire process of shipping goods. It typically includes a set of tools and technologies designed to automate and streamline tasks related to order fulfillment, package delivery, carrier coordination, label printing, tracking, and customer communication. Shipping systems can be used by e-commerce businesses, retailers, logistics companies, and manufacturers to handle shipping processes efficiently.
Key Components of a Shipping System:
- Carrier Management: The system integrates with various shipping carriers to provide real-time rate comparisons, shipping options, and delivery services.
- Order Management: Allows businesses to organize, manage, and fulfill customer orders from multiple sales channels (e.g., online stores, marketplaces, or brick-and-mortar sales).
- Shipping Label Creation: Automatically generates and prints shipping labels and packing slips with accurate recipient addresses, carrier barcodes, and tracking numbers.
- Rate Comparison: Compares shipping rates from multiple carriers to help businesses choose the most cost-effective or fastest shipping option, sometimes offering discounted shipping rates.
- Tracking and Notifications: Tracks shipments in real-time and provides automated notifications to customers, keeping them informed of their package’s status.
- Warehouse and Inventory Integration: Some systems integrate with warehouse management or inventory systems to ensure that stock levels are up to date and shipments are fulfilled from the right locations.
- Customs and International Shipping Support: Handles documentation and compliance for international shipping, such as customs declarations, tariffs, and shipping regulations.
- Automation and Shipping Rules: Allows businesses to set rules (e.g., default carriers for certain destinations, free shipping for orders over a certain amount) to speed up decision-making.
- Analytics and Reporting: Provides insights into shipping costs, delivery times, carrier performance, and customer satisfaction, helping businesses optimize their logistics strategy.
Benefits of a Shipping System:
- Increased Efficiency: Automates repetitive tasks like label printing, return labels, order processing, and tracking, saving time and reducing human error.
- Cost Savings: Helps businesses choose the most cost-effective shipping options through rate comparison across multiple carriers.
- Scalability: Enables businesses to handle higher shipping volumes as they grow without becoming overwhelmed by manual processes.
- Improved Customer Satisfaction: Real-time tracking and faster order fulfillment lead to better customer experiences and fewer service issues.
- Data and Insights: Access to detailed reports on shipping performance, costs, and carrier efficiency helps businesses refine their logistics operations.
Who Uses Shipping Systems?
- E-commerce businesses: Manage shipments from online orders across various sales channels.
- Retailers: Handle in-store or online orders with efficient shipping and fulfillment.
- Logistics and fulfillment companies: Optimize shipping routes and manage high volumes of shipments.
- Warehouses and distribution centers: Coordinate shipping, inventory management, and packaging processes.
In summary, a shipping system is a vital tool for any business involved in transporting goods, helping to automate, optimize, and manage the entire shipping process.
Comprehensive Shipping Solution
Banyan Technology’s LIVE Connect platform, recognized as a top-rated shipping software by FreightWaves, goes beyond traditional freight execution, offering a comprehensive, easy-to-use shipping platform that powers every aspect of freight management — from streamlined shipment processes to real-time visibility
and cost optimization.
Why Leading Shippers and 3PLs Choose LIVE Connect:
With tools for multi-mode rate comparison, integrated risk management, predictive pricing and real-time data access, LIVE Connect drives efficiency and reduces shipping costs, delivering the competitive edge that today’s Shippers and 3PLs require.
- Automated Workflows to streamline operations
- Real-Time Visibility for end-to-end shipment tracking
- Cost Optimization through data-driven insights
- Flexible Integration to work seamlessly with your systems
- Multi-Mode Rate Comparison across Truckload, LTL, Final Mile and Parcel
- Integrated Risk Management to protect your shipments
- Scalability & Customization for a perfect fit to your business
- White-Label Options to reinforce your brand
Simplify, Streamline and Scale
LIVE Connect is designed to empower businesses by simplifying complex shipping operations, streamlining processes and providing the scalability needed for growth. Whether managing Truckload, LTL, Parcel or Final Mile shipments, the easy-to-use shipping platform delivers the tools and insights that help you stay ahead of an evolving supply chain.
Simplify
LIVE Connect’s intuitive shipping software makes managing your shipping operations easier than before. Access rates from multiple carriers, compare options in real-time and execute shipments — all from one centralized dashboard. This single source of truth reduces manual effort, eliminates errors and makes decision-making faster and more effective.
Streamline
LIVE Connect streamlines your shipping processes by automating tasks like rating, scheduling, tracking and auditing. With real-time visibility, you can monitor all shipments to ensure timely pickups and deliveries while reducing administrative work. Its advanced AI and BI tools deliver valuable insights to help you improve efficiency and cut costs.
Scale
LIVE Connect grows your business with highly configurable and scalable features that ensure your transportation management system (TMS) and carrier connections expand as your business needs grow. Whether handling increased shipment volumes or entering new markets, LIVE Connect adapts to meet your evolving needs, maintaining seamless operations and a competitive edge.
LIVE Connect By the Numbers
Banyan offers more than just efficiency with its affordable shipping software. The LIVE Connect platform provides powerful shipping software that simplifies logistics and delivers cost savings and operational improvements across all transportation modes.
15% Savings
On average, Shippers and 3PLs save 15% through real-time rate shopping, visibility and actionable data.
90% Time Reduction
The automated load tendering function helps reduce dispatch time to 0.5 seconds rather than minutes.
50% Growth
A large 3PL client was able to expand its domestic output by 50% without increasing headcount.
3% Churn
Banyan’s dedicated service and support has resulted in less than 3% client churn annually, well below the industry standard.
Frequently Asked Questions
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