AI Agent Marketplace Gives Customers Access
to Ready-to-Deploy Agents That Support Everyday Freight Workflows
CLEVELAND, OH (May 5, 2026) – Banyan Technology, the industry’s most connected over-the-road (OTR) freight management platform, is expanding its AI capabilities with a new AI Agent Marketplace that gives customers access to deployment-ready automation for freight operations, with the flexibility to support more tailored applications over time.
Designed for the workflows logistics teams use every day, Banyan’s AI capabilities help 3PLs and Shippers reduce the manual burden of tracking, exception management, document retrieval, billing support and other routine follow-up across the freight lifecycle. By combining ready-to-deploy agents with an enhancement option for more configurable AI agent automation, Banyan is creating a more scalable way for customers to apply AI inside freight operations.
“AI is most valuable when it is practical, embedded in execution and easy for customers to apply,” said Brian Smith, CEO of Banyan Technology. “Our approach is to give customers access to proven AI capabilities they can put to work quickly, while also creating a foundation for more tailored automation as their business needs evolve.”
Banyan’s AI Agent Marketplace functions as an extension of the operations team by helping automate repetitive tasks, accelerate follow-up and improve operational responsiveness across the freight lifecycle. These agents are built to support shipment visibility, documentation, billing and exception management without requiring logistics teams to adopt new interfaces or tools.
The Banyan AI Agent Marketplace gives customers access to ready-built agents that automate high-value operational follow-up directly within LIVE Connect®. Current offerings include agents that collect and record tracking updates from drivers and Carriers, detect missed pickup or delivery events and initiate outreach for updated status, and request missing PODs or BOLs while capturing how those documents will be delivered. These agents create a practical starting point for applying AI to everyday freight workflows while laying the foundation for a broader marketplace of deployable and customizable automation.
Additional AI agents are currently in production as Banyan continues to expand its automation capabilities for freight operations. That expanding marketplace creates a practical path for customers to apply AI where it delivers immediate operational value today, while opening the door to more specialized automation tailored to their own workflows, triggers and business rules over time.
“Freight teams do not need AI for the sake of AI. They need automation that solves real problems, fits naturally into execution, and scales with the business,” said Smith. “With these capabilities, Banyan is making it easier for customers to apply AI in meaningful ways across the freight management environment they already rely on.”
With this expansion, Banyan continues to extend LIVE Connect beyond connectivity and execution into a more intelligent operational environment that helps customers move faster, reduce administrative strain and improve consistency across the freight lifecycle.
For more information about Banyan Technology, visit www.banyantechnology.com.
About Banyan Technology
Banyan Technology is the leading provider of intelligent over-the-road (OTR) shipping software, delivering end-to-end freight management solutions. Our patented LIVE Connect® platform serves as our clients’ primary transportation management system (TMS) or API-driven data connectivity that supports their existing systems. Our solution provides a comprehensive suite of AI and BI tools that help automate manual shipping processes and identify cost-saving opportunities through multi-mode rate comparison. Banyan has been recognized as a Top 100 Freight Tech provider by FreightWaves, an Inbound Logistics’ Top 100 Technology Provider, a consistent High Performer on the G2 TMS grid and a Top Workplace by the Cleveland Plain Dealer. To learn more, visit www.banyantechnology.com or connect with us on LinkedIn, Facebook, and X.