RIM Logistics

Banyan Technology Helps 3PL Achieve
Aggressive Growth Goals with
Expanded Domestic Shipping Offering

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Founded in 1997, RIM Logistics has long been a leader in the logistics space, putting proven processes and best practices to work for their customers. With more than 300 employees and a strong, strategic global presence, the company has historically specialized in air and ocean domestic and international freight forwarding, warehousing and distribution, project management, customs brokerage, cargo insurance, consolidation, cross trade and compliance consulting.


With a strong foothold on the global ocean and air freight forwarding business, when RIM Logistics decided to expand their domestic shipping services and needed a digital solution that could provide all over-the-road (OTR) modes they turned to Banyan Technology. RIM Leadership knew they needed an innovative and aggressive partner whose shipping and freight execution platform offered products that would easily ramp and could support all of their clients’ OTR shipping needs.

Banyan Technology, the leading provider of freight management software for all OTR shipping was the only partner that made sense because of their comprehensive ability to deliver exactly the product RIM was looking for, with the existing system functionalities they needed and an innovative product roadmap that would help keep them at the forefront of domestic shipping operations.


To extend their domestic shipping services, RIM needed a comprehensive over-the-road digital solution. Banyan’s patented LIVE Connect® software, OTR multi-mode capabilities, and extensive Carrier network of more than 10,000 Local Carriers and 3x more Less-Than-Truckload (LTL) Carriers than any other provider was exactly what RIM needed to support that growth.

RIM Logistics leadership was also impressed with the tools and features of LIVE Connect. The functionality within the software added efficiencies to their shipping operations through the Freight Bill Management (FBM) tool and Business Intelligence Suite that were not on their initial punch list but provided further value to system users and created desirable operational efficiencies.

Inaccurate freight bills can result in significant losses – in both time and money. To increase efficiencies and save money, RIM added the FBM functionality to automate the freight charge validation process through a single, easy-to-use interface, which has already resulted in a six-figure savings to the company.